Plumbing FAQ

For emergencies, call:

Frequently Asked Plumbing Questions

Plumbing problems can be extremely frustrating, especially when it means you can’t use your toilet, sink, shower, or all of the above! Have plumbing questions? Looking for answers from a trusted plumber?

These are the most frequently asked plumbing questions that we get from our customers. While we suggest consulting a Porpoise Plumbing plumber for all your plumbing issues, it never hurts to have a good sense of what you’re dealing with before you call for a repair.


General Questions

For plumbing emergencies, call us for immediate service. Otherwise, contact us to schedule a service call.

Porpoise Plumbing services he DFW area including Carrollton, The Colony, Frisco, Little Elm, Oak Point, Fair View, McKinney, Allen, Plano, Prosper, Celina, Hack Berry, and Cross Roads.

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Plumbing Questions

The blocked drainage system, broken pipes, and leaking gas are some of the most usual residential emergencies regarding plumbing. Maintenance will let you notice the premature issues and fix them prior to escalating to emergencies of plumbing.

Pipe corrosion can be caused by a number of things, almost all of which are related to water quality, including:

  • Chemicals in the water
  • The pH of the water
  • The amount of oxygen in the water
  • The temperature of the water
  • The water pressure and the speed at which the water moves through the pipes.

If you think you have a leak in your home, there’s an easy way you can check. Go out to your water meter and record the level. Make sure no one uses any water for a few hours, then go back and check the meter again (it’s easiest to do this when everyone goes to bed, then check it again first thing in the morning). If the level has changed, you probably have a leak – call Porpoise Plumbing to have it taken care of right away!

Most likely your water lines are not properly secured, meaning there are some spots where they rub up against your floor joists. If you call Len The Plumber we can make sure your pipes are properly secured and install pipe hangers between your pipes and the joists to eliminate the noises.

An overflowing toilet is usually caused by a leak in your tank's fill valve or deterioration of the shaft or wire that sets the fill level. Whatever the cause, contact Porpoise Plumbing for the solution!

Foul smelling water is caused by the combination of hydrogen, sulfur, and bacteria in the water. Sulfur and bacteria are naturally present in the water your appliances use, and they will not make you sick. When the magnesium anode rod in your water heater tank reacts with the sulfur and bacteria in the water, it creates enough hydrogen to create an odor. There are many ways to take care of this, from replacing the magnesium anode rod to purifying the water in your water heater.

A well maintained gas water heater should last you about 8-12 years. An electric water heater will last longer, around 10-15 years. A tankless water heater will last you even longer than that! That said, you should think about having your water heater replaced if you notice any of the following signs:

  • Rust colored water
  • Lack of hot water
  • Moisture or flooding around the base of your water heater

If you are on a well, the hard water can limit your water heater’s lifespan. Water softening or installing a water conditioner will help extend the life of your water heater.

In most cases, yes! There are very few situations in which tankless water heaters will not work, and most will work in areas where conventional storage-tank water heaters would not. Most tankless water heaters are about the size of a briefcase and require about 120V, 60Hz, and 3 amps of power – requirements almost any house meets.

When it gets really cold out, the water that enters your home is much colder. This causes the hot water in your tank to lose a lot more heat when it mixes with the incoming cold water. In addition, you may have a buildup of sediment in your tank that’s inhibiting your water heater’s performance.

High pressure coming from your water heater can cause your relief valve to leak. There are a few reasons for this:

  • Incoming water pressure from the main water line is too high
  • Thermal expansion (water expanding in volume as it is heated) is causing the pressure to build-up

The easiest way to deal with a leaky relief valve is to contact Porpoise Plumbing to replace it!

Plumber Tools

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There’s nothing worse than a leaky pipe, clogged toilet, broken water heater, or faucet that won’t turn off. We’re here for you when you need us. Call us now to schedule an appointment.